Why is the site asking me for my name?

Some couples set up their websites in a way that requires guests to enter their names before they can view certain details of their event. In order to show you those details, the system needs to verify who is viewing the site.

If the couple has their site set up like this you’ll see a button that says, ‘Find My Invite.’

Once you click the ‘Find My Invite’ button, you’ll be prompted to enter your name which will allow you to see the schedule of events.

Your name will need to be entered exactly as you were addressed on the Save the Date or Invitation e-card. If it’s not, the system won’t locate you on the guest list and you’ll be asked to enter an alternate spelling or nickname.

Still have some questions?


Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team! 🙂

Updated on July 2, 2020

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