Why Is the Site Asking Me for My Name?

Some couples set up their websites in a way that requires guests to enter their names before they can view certain details of their event. In order to show you those details, the system needs to verify who is viewing the site.

If the couple has their site set up like this you’ll see a button on the Schedule Page that says, ‘Find My Invite.’

Once you click the ‘Find My Invite’ button, you’ll be prompted to enter your name which will allow you to see the schedule of events.

Your name must be entered exactly as you were addressed on the eCard. If it’s not, the system won’t locate you on the guest list and you’ll be asked to enter an alternate spelling or nickname.

Still have some questions?

Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions or email us at support@withjoy.com. You’ll get a friendly response from someone on our team! 

Updated on November 18, 2022

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