You can transfer the ownership of your website and app to any of the current admins on your site. (Learn how to make someone an admin here.)
Here’s how to transfer ownership:
Head over to the ‘Settings’ page from your admin dashboard, and then click on the ‘Admins’ tab at the top:
You will see the current owner and admins of the site listed, and there will be a “Transfer Ownership” link to the right side of the admin’s name. If you’re not seeing the “Transfer Ownership” option, you’re most likely not logged in as the owner of the account and will need to log out, then back in as the owner.
(***Please remember the person or account that you are transferring ownership to must be an admin first in order to transfer ownership to them). Once you click on the “Transfer Ownership” link, another box will open up confirming that you want to transfer the event, and you will need to type “TRANSFER” in the box to confirm:
And that’s it! Your event has been transferred to the new owner.
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team! 🙂