Sometimes guests will reserve a gift, intending to come back to purchase the gift later on. Sometimes a guest may lost track and forget to purchase and send their gift.
If this happens, don’t worry. You can send a tasteful one-time email to remind your guest about their gift reservation. Don’t worry, this email will come from Joy. We won’t ever mention you asked us to remind them.
Note: You can only send email reminders for gifts that you added to your registry yourself. We cannot send email reminders for gifts that are synced from external retailer registries.
How this works
- Go to your “Registry,” from the admin dashboard, and then click “My Registry” in the upper-right corner to see your list of gifts.
- Click on a gift. To send a reminder to a guest, click on the arrow next to their name to expand their information.
- Click “Preview and Send Reminder”
- Click “Send Reminder” in the confirmation dialog
Your guest will receive a friendly reminder email like this:
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team!