Joy currently only supports domain forwarding. This means that when your guests go to your domain, jackandjill.com for example, they will be redirected to your Joy website.
When you enable forwarding only (without masking), your guests will be forwarded to your Joy website from your custom domain, and the Joy URL (i.e. withjoy.com/jackandjill) will be displayed in the browser bar. If you enable forwarding with masking, then when your guests open your website from the custom domain, they will only see the custom domain (i.e. jackandjill.com) in the browser bar and the Joy website URL will never appear.
However, we do not support masking on Joy for several reasons, so masking is not recommended.
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team! 🙂