All Your Domain FAQs Here

If you haven’t bought a domain yet:

  1. General FAQs (helpful if you’re figuring out if a domain is right for you)
  2. Getting a custom domain
  3. Forwarding vs Masking

If you already bought your domain:

  1. Connecting your domain to your Joy site (if you bought your domain through Joy)
  2. Connecting your domain to your Joy site (if you bought your domain somewhere else)

If you already connected your domain:

  1. Troubleshooting why your site isn’t connected
  2. Updating your domain connection after changing your Joy website url
  3. Turning off auto-renewal
  4. Disconnecting my domain

Still have some questions?


Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team! 🙂

Updated on January 22, 2021

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