If you did not purchase your custom domain through Joy, you’ll need to login to the provider where you purchased your domain to set up forwarding between your personal domain and your Joy wedding website.
Unfortunately, that process is managed by your domain provider, something that Joy Customer Service does not have access to.
We did put together some how-to’s for redirecting from common domain providers to help:
If you purchased a domain from a provider that is not mentioned here, try searching online for “Your Domain Provider’s Name Website Forwarding,” and the instructions should appear in the search results.
If you purchased a domain name through Joy, click here to learn how to connect it to your wedding website!