If you did not purchase your custom domain through Joy, you’ll need to log in to the provider where you purchased your domain to set up forwarding between your custom domain and your Joy wedding website.
Unfortunately, that process is managed by your domain provider, something that Joy Customer Service does not have access to.
We did put together some how-tos for redirecting from common domain providers to help:
If you purchased a domain from a provider that is not mentioned here, try searching online for “Your Domain Provider’s Name Website Forwarding,” and the instructions should appear in the search results.
If you purchased a domain name through Joy, click here to learn how to connect it to your wedding website!
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team!