When setting or changing your password, remember: a strong password is a unique set of letters, numbers, and symbols – the longer, the better. As tempting as it may be, avoid using personal information or common words.
If you set up your account with email and password
If you’re having trouble signing in because you forgot your password
Go to https://withjoy.com/login and click “Don’t remember your password?” and follow the steps from there.
If you’re signed in, but just want to change your password
Go to your account page, and under the Personal Info tab, click “Change password”. Follow the steps from there.
If you set up your account with Google or Facebook
If you set up your account with Google or Facebook, you don’t have a password with Joy. You can go to https://withjoy.com/login to sign in with Google or Facebook.
If you’ve forgotten your Google or Facebook password, you can change your password through Google or Facebook.
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at firstname.lastname@example.org. You’ll get a friendly response from someone on our team! 🙂