Whether you forgot your password or simply want to change it, you can complete the following steps to choose a new password:
- Go to http://withjoy.com/me and click Sign Out.
- Go to http://withjoy.com/login and click “Don’t remember your password?”
- Check your email account for an email from the Joy team (check your spam/junk folder if you’re not seeing it).
- Click the link in the email from us. You’ll be directed to a page where you can choose your new password.
Or you can also go to your www.withjoy.com/me page and click on your profile name on the upper right hand corner and a drop down menu will appear where you can click “reset password.” Please note that if you created your account with Facebook or Google you won’t be able to reset your password because with those sign in methods, you never actually created a password in the first place.
Remember: a strong password is a unique set of letters, numbers, and symbols. As tempting as it may be, avoid using personal information or common words.
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at firstname.lastname@example.org. You’ll get a friendly response from someone on our team! 🙂