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Contents

  1. If you set up your account with email and password
    1. If you're having trouble signing in because you forgot your password
    2. If you're signed in, but just want to change your password
  2. If you set up your account with Google, Facebook, or AppleID

Change Your Account Password

Contents
  1. If you set up your account with email and password
    1. If you're having trouble signing in because you forgot your password
    2. If you're signed in, but just want to change your password
  2. If you set up your account with Google, Facebook, or AppleID

When setting or changing your password, remember: a strong password is a unique set of letters, numbers, and symbols – the longer, the better. As tempting as it may be, avoid using personal information or common words.

If you set up your account with email and password

If you’re having trouble signing in because you forgot your password

Go to https://withjoy.com/login and click “Don’t remember your password?” and follow the steps from there.

If you’re signed in, but just want to change your password

Go to your account page, and under the Personal Info tab, click “Change password”. Follow the steps from there.

If you set up your account with Google, Facebook, or AppleID

Joy has recently paused access for new users to use social sign-in. If you’ve previously used a social sign-in method like Facebook, Google, or AppleID, and created an event, please send a note to customer support by clicking on the black and white chat bubble in the bottom-right corner of this page, or email us at support@withjoy.com. A friendly team member will assist you in accessing your account.

Updated on May 4, 2023
Tagged: Account PageAccount Password

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