The Joy Guest List Guide

Joy’s guest list management system gives you more control over how you communicate with guests and provides an easy way to send out save the dates, invites, and reminder emails. You can even preview emails and send out test emails to check, double-check, and triple-check everything before you send it out. And even if you’re sending out paper invites, you have the ability to add guests who RSVP the old fashioned way to your list. You can also easily check your guest count and RSVP rate at a glance. To start taking advantage of all these features, just follow our guide below.

To get started, first navigate to to Guest List from your admin dashboard.

How to add a new guest

A guest can be manually added by clicking on the Add Guest button at the top of your guest list page. Then type in the guest’s first name, last name, and (optionally) email. Once you have finished entering their information, click Add to add them to your list. You can add multiple guests in a row—just keep entering information and clicking Add.

How to import your guest list from a spreadsheet

To import a guest list from a spreadsheet, click the blue Add Guest button again  on the upper right side of your guest list.

Click “Import Guest List” and then choose the file you wish to import. If you are having issues, please view the Invite Guests With a .csv File help document here.

How to export guests information to a spreadsheet

To Export your guest list or a section of your guest list, first select the guest(s) you want to export, and then click on the “Export Selected” icon on the top of the guest list. Or if you want to export all of your guests, you can directly click on the “Export All Guests” icon on the top of the guest list page. Once you’ve clicked on the “export” icons, your file will download directly to your computer.

How to create households/plus-ones

You can also include plus-ones and families. Once you’re there, you’ll see the columns at the top. One is labeled +1s. You can click on the zero and choose how many guests or family members you would like to add. You can then fill out the information for the additional guests or leave it for the guests to fill out themselves.

If you want to give your guests the ability to add their own plus-ones without restriction, you can click the gear icon on the upper right corner of the guest list page and toggle the “allow any guests to add +1s” option on, so that guests can add their own plus-ones.

How to send a save the date, invite, or reminder and general emails

E-cards are email messages you can customize with your own message. First select the guest or guests you wish to send an e-card to. If you want to send it to everyone, click the checkbox at the top of your guest list to select all. Click the blue “Send Invites & Messages” button at the top of the page, select which type of e-card or email you would like to send. You can then edit the subject line and the information you would like to include in the e-card and/or email. You can then choose to send a test email (to your own email account), preview the email, or send it by choosing the appropriate button at the bottom of the pop up. View our detailed article on sending e-cards. 

How to delete a guest(s)

Select the guest or guests you wish to delete and then click “Delete Guest” on the guest list tool bar on the top of the guest list page.

How to merge duplicate guests

Select the two guests you wish to merge, you must FIRST select the guest whose information you want to be kept to take priority. Once selected, click the merge duplicates button that appears at the top of the guest list page on the tool bar.

Guest Profile

You can see a profile for each guest by clicking on the photo to the left of their name. This profile gives you the guest’s details, including their RSVP responses and your communication history (email tracking) with them.

How to make a guest an admin

To make a guest an admin for your site, you should first head over to your admin dashboard, (www.withjoy.com/youreventhandle/edit) and click on the “Settings” icon on the bottom right side of the page, under ‘Plan Your Wedding.’ Then you can view our detailed post on making someone an admin from there!

Restrict RSVPs to guest list

In your guest list settings (the gear icon in the top right corner of your guest list page), you can also choose to restrict RSVPs to people whose names you have already entered in your guest list. When a guest submits their RSVP, the guest list manager will check the name they enter against the names in your list. Note: the name the guest enters must be exactly the same as the name in your guest list.  Click here to learn more about exact name matching.

Still have some questions? Click on the chat bubble in the lower right-hand corner to talk with our Customer Experience Team.