How do I know if I have a plus one? There are a few ways you’ll know if you have a plus one or not. When you receive your invite...
I want to reach out to the couple, how should I do it? If you want to contact the couple, there are a few things you can do: You can reply directly to...
It says my name wasn’t found on the guest list. What should I do? Some couples choose to set up their websites in a way that require guests to enter their names on the...
Why do I need to share my email to RSVP? There are a few reasons we ask for your email address to RSVP: When you RSVP, we link your response...
I’m not able to unlock a website with my password. What should I do? If you are having trouble unlocking a Joy website because the password is not working, the couple may have either...
When I update my RSVP, will the couple get a notification? Yes! Any time you update your RSVP, and re-submit it, both you and the couple will receive an email notification...
What if I’m trying to RSVP online and it’s not working? First, you’ll want to make sure you enter your first and last name into the RSVP form, exactly as it...
I can’t find my friend’s wedding website. What should I do? Your friends are getting married, they shared their wedding URL with you, and you’re excited to see the details of...
If I RSVP, do I get a summary sent to me? Great question! Yes, after you submit your RSVP, you will automatically receive a confirmation email with a summary of your...
How do I change the email address the couple sent my digital invite to, which is also associated with my RSVP? Let’s say you receive an e-card to an email address you rarely use and want to change the email address...