Curious about why the site is prompting you for your name? Here’s the breakdown:

Some couples set up their websites in a way that requires names before giving you a peek at event details. Asking for names helps us make sure we’re welcoming the right guests to the party!

When you’re on a site with this setup, you’ll spot a button saying ‘Unlock Your Schedule’ on the Schedule Page.

Once you hit ‘Unlock Your Schedule,’ we’ll ask for your name. This way, you get to dive into all the awesome event happenings.

Remember, it’s vital to type your name exactly as it’s on the eCard. Any little changes make it tricky for the system to spot your name on the guest list, and we’d hate for you to miss out. So, nicknames and creative spellings can wait for another time!

Still have some questions?

Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions or email us at support@withjoy.com. You’ll get a friendly response from someone on our team!