When you first sign up for Joy, you will have the option of using GooglePlus, Facebook, or your email and password to set up your Joy account.
If you are having trouble getting to your admin dashbaord to make edits, it could be because you may have logged in using one of the options below that you didn’t originally use to sign up with Joy. Meaning, if you created your wedding using your email and password, you won’t have admin access if you sign in using the Googleplus or Facebook options. If you don’t sign in using the same one, it won’t recognize you as the admin and will redirect you to the main wedding page. If you try logging in using the same method you used to create the account it should do the trick.
Still have some questions? Click on the chat bubble in the lower right-hand corner to talk with our Customer Experience Team.